My daughter, Katy, and I love to make cookies, especially when it is snowing outside and we have a process that we go through to make them. Melt the butter, sneak a few chocolate chips. Add the sugar and eggs, sneak a few chocolate chips. Add vanilla, baking soda, flour, etc. and of course, sneak a few chips. Then, you stir it all together to get the dough, which, you must taste! Sing a little to the song on the radio, do a little dance, put the dough on the pan, and put it in the oven. Dance a little more, try another pinch of dough until the cookies come out of the oven and eat one while it is really hot. It melts all over your hands and face! Giggle some more while you pour a much-needed glass of milk and voila! In addition to feeling a tad sick, you have made cookies and memories all in one day!
One time, however, we put baking powder in the dough instead of baking soda and it was a disaster! Another time, we forgot the eggs; and yet another time, we pulled the cookies out of the oven too late and they were burnt. If you miss a necessary step in baking, you will ruin the final cookie outcome.
The experience is the same when you are trying to hire the right person. There is a recipe for finding the right fit called the 7 Steps to Finding Great Employees: 1) Create your Ideal Candidate in your mind 2) Write the job description 3) Write the job ad 4) Review resumes and schedule candidates 5) First Interview 6) Second Interview and 7) Third Interview. When you miss one of these steps, it is like you burnt your beloved chocolate chip cookies… gut wrenching!
Cultivating your staff begins with hiring the best and you can’t do that if you leave out a part of the recipe. So pay attention, focus and be patient when hiring your next employee. Also, don’t forget to wipe the chocolate off your chin!