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The Mermaid House

The Mermaid House

A few months ago, I started looking for a new home. The timing couldn’t have been worse. The real estate market in Colorado has been stupid lately, and I am not usually known for my patience.

Anyway, I encountered this house that had pink walls and a 3D mermaid sticking out of the wall (see photo). The place was dirty, not staged well, had a ½ eaten box of pop tarts in the basement closet, and a life-sized portrait of Mother Teresa with a kneeling rug where the dining room table should be. The office had blood red walls, and the floor-to-ceiling fireplace had been totally blocked by over-grown vines.

I turned to my realtor and said emphatically “Oh HELL no.”

My realtor, Heather Slump, disagreed with me. She said “It’s just paint and carpet, Beth. Easily fixable. Plus, the layout is perfect for you, and this place is very well-built.” She was right. She started talking to me about possibilities, and she created a picture of what this place could be, minus the mermaid. I got really excited!

Long story short, I moved in 2 weeks ago. I bought the place under asking price, and I was the only offer. This is the single best place I have EVER lived!
You can have the same experience with employees. You are never going to find great people if all you do is focus on the resume. If all you ever do is look at experience, degrees and University names, you can miss the magical merfolk that come along your desk. Make waves with your hiring process! Look outside the box!
Imagine the possibilities! You will be so glad you did!

And for the Mermaid house? Things are going along swimmingly.

You are invited to visit!

Power thought: You can have any employee that you want. Focus on the magic of your hiring process. Your mermaid/merman is right around the jetty.

The Non-Interview

The Non-Interview

This past week, my daughter Katy, applied for a job as a Personal Care Aide. She would be going to a client’s home who has some sort of disability. As a future nurse, Katy wanted to get some practical real- world experience before she started her clinicals in the fall of 2021. Really smart on her part.

She applied online to a company with her resume and targeted cover letter. The woman emailed Katy within hours and asked her for a phone interview the following day. Here is how the conversation went:

Interviewer: Do you have a reliable car?

Katy: yes

Interviewer: Do you want part-time?

Katy: yes

Interviewer: Does this hourly rate work for you?

Katy: yes

Interviewer: Then you have the job! I will send you some paperwork to fill out, and we will call you for orientation after your background check comes back. Do you have any questions?

Katy called me to report after it was over, and she said, “You are probably appalled.” Uh, yes. Yes, I am.

What kind of an interview is THAT? And for taking care of someone with a disability in their HOME???

I am horrified.

When you hire out of desperation, you make mistakes 2/3 of the time. This company got lucky with Katy. She is smart, kind, and responsible. She will make a GREAT aide to her clients. And because the company gets lucky, they won’t dig deep to figure out a way to really interview people effectively. And thus, the cycle continues.

If you are looking for front line, hourly workers, I have a shorter interview process that is highly effective, and it can turn the tide from desperate to visionary in a very short period of time. Think about it and reach out if you want to discuss. Your future company will thank you for it.

Power thought: A “non-interview” is the road to big mistakes in hiring.

Do You Hear What I Hear?

Do You Hear What I Hear?

Over the Thanksgiving holiday, my daughter and I were listening to the radio. A song came on that we both love. I began belting out the tune at the top of my lungs and sang along to the chorus of the Zac Brown Band song. I sang “Long Gone” along in perfect pitch (to me at least).  My kid laughed uproariously. “MOM”, she yelled, “Those aren’t the words!” I said, “Yes they are!” She giggled “No, really. It’s not ‘Long Gone’. It’s ‘Home Grown’!” She had to Google it for me to believe her.

This misunderstanding happens in interviews for new employees all the time. Someone on the interview team will recount what the candidate said and someone else will have heard the words from the person completely differently. The very first step in the analysis of an interview for the hiring team is to agree to what the candidate actually said. The actual choice of words that they used are very important. For example, “My boss is really great to work with”. Did they really say “with”? Are you sure they didn’t say “My boss is really great to work for”? That simple word changes the entire meaning of the sentence as well as the intent of the comment. The word “with” denotes that the candidate doesn’t acknowledge their bosses’ authority, and if they don’t acknowledge it in the interview, they really won’t when they have direct deposit.

I talk about listening to the exact words all the time to my clients to ensure they get to hire someone who will fit with the company culture, leadership style and even the position itself.  If you are not paying attention, you can miss something really important in an interview which can lead to a bad hire.

You can also really embarrass yourself in front of your teenage daughter.

Thanksgiving Message

Thanksgiving Message

My daughter and I would like to wish everyone a wonderful and safe Thanksgiving holiday. I would also like to express my sincere gratitude to all of my clients, friends and family for supporting A-list Interviews as we continue to grow and thrive. A giant thank you to my team for a great year as well.

I am grateful for every one of you!

Yours in success,

Beth

Is Your Recruiting in the Toilet?

Is Your Recruiting in the Toilet?

For the past few years, every time I went into my bathroom, I would think to myself, I need a new toilet seat. I never did anything about it, because who wants to buy a new toilet seat? I can think of SO many other things to spend my money and time on, so I just made do. And, my cheap plastic toilet seat would wobble, and I would grumble. My stupid toilet seat made noise, and I would sigh. I would stare at it in disgust, because it basically stunk.

Until one day, it broke completely, and I was forced to buy a new one.

I bought the most expensive toilet seat I could find: it is wood, with a lid that slowly closes. It is solid, and it doesn’t creak! I installed it myself, and I am inordinately proud of my new toilet seat!  Maybe seems a bit silly, but it really does make a difference in the quality of my daily life, so it feels like a huge accomplishment!

Does your recruiting strategy make you grumble? Is your process in the crapper?

Urine luck! (wink wink)

I find my clients are often in the same boat when it comes to recruiting new employees.  It, like the toilet seat, seems like it doesn’t really make that much difference to the overall company and your daily work life.  A lot of companies ignore it, even though it stinks, until it breaks so badly that they don’t have a choice but to address it.

Updating your recruiting efforts is a great way to improve your candidate pool and your ability to hire great people.  Will this make a huge difference in your daily life as a result?  You better believe it!

How You Recover from Crappy Circumstances

How You Recover from Crappy Circumstances

Today when this email hits your inbox, my 19-year old daughter, Katy, will be in surgery getting her hip replaced. Because of an infection 12 years ago, she has developed arthritis and has very little cartilage left to cushion the joint. This new titanium hip will restore her body to its youth and allow her pain-free movement once again.

When we first received the news that a hip replacement would be the doctor’s recommended course of treatment, I bawled my eyes out. But not Katy. My daughter beamed from ear to ear! When I later asked her why she was so happy, she replied by saying “The worst-case scenario would be if they told me there was nothing that they could do to help me. They have a plan to fix me.” Katy was able to look at the situation she was given and find the bright side. She was grateful for the opportunity to be treated and looked at the surgery as a way to better empathize with and relate to her future patients once she’s a nurse.

I think there is a lesson here for all of us to learn. Developing an infection at age 7 and needing a hip replacement at age 19 were circumstances no one could have predicted for my daughter. Instead of dwelling on the odds or the cards dealt, she has chosen to look at what she can learn and be grateful to have found a fix and an amazing surgeon to help her.

We can’t control what happens to us, but we can control how we react to it. With many bumps along the road, the most powerful thing we can do is choose to enjoy the journey with our loved ones.

I am really inspired by my daughter’s positive outlook on this whole ordeal, and I carry that forward with me as I navigate COVID-19 and it’s eventual effects.

I hope that you can too.