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Everyone Needs a Katy

Everyone Needs a Katy

I hate to shop. I do mean that I HATE to shop! I hate everything about it: the time, the energy, having to try it on, having to take it back if it doesn’t fit. There is NOTHING that I like about shopping.

This past week I traveled to see one of my favorite clients out of state. She greeted me enthusiastically and said “You look so cute! Where do you get your clothes?!”

Funny story.

Last fall, Katy, my daughter, called me from a store and said “I found a really cute sweater that I think you might like. I am going to buy it and bring it home for you to try on. If you don’t like it, I will bring it back and return it.” I DID like it! A lot! So, I kept it. Then, Katy went back to that store and bought me some more clothes. I tried them on and kept most of them also. I had a new wardrobe, and I never had to shop.

BLISS!

My client turned to me after I told her this story and said, “Everybody needs a Katy.”

She is so right.

Katy has already gone shopping for me for summer clothes because she was worried that I “wouldn’t have anything to wear”.

Katy saw a project that needed to be done. She told me what she was going to do to solve the problem, and then she went out and did just that… solved the problem. We joke now that she is my personal shopper, and several of my friends have jokingly stated that they need her to shop for them too.

Can you imagine having an employee that sees a problem, then tells you how they are going to solve it for you?

When my client told me “Everybody needs a Katy,” she wasn’t joking!

And I do look really cute in my new clothes.

Win/Win.

POWER THOUGHT: A really great employee takes a project and runs with it. “Shop” for candidates like that.

When You Hire, Your Default Should Be No

When You Hire, Your Default Should Be No

Yesterday, I was interviewing with one of my favorite clients, and we were talking about general hiring practices. I said to him “When you talk to a client, you want to always say “yes”. You want to solve their problems, because that is how you get to do the work that you love. Also, that is how you make money, which gives you the opportunity to grow. “
 
My brilliant client turned to me and said “Exactly. When talking to clients, your default should be yes. But when you are hiring your default should be no.”
 
He is totally right.
 
Hiring is about rejection. Think about it. You receive 300 resumes for a job, and you will reject AT LEAST 299 of them, if not all 300. Then, you receive another 300, and the process starts again.
 
The reason that hiring is so hard for business leaders is because their default is set to yes. When a client comes to you for help, you WANT to say yes. It’s fun!
 
As hard as that can be for some people, the reality is, you just can’t do that in hiring.
 
Power thought:

    Make a conscious effort when hiring to switch your default from yes to no.

How Do You Stop Waiters From Applying to Your C-Suite Position?

How Do You Stop Waiters From Applying to Your C-Suite Position?

I graduated from college before the internet. (I am totally dating myself here!) I put on my panty hose (barf), printed my short resume on good quality paper, and drove to company #1 to see if I could talk to someone about getting a job. Then, I drove to company #2 and did the same thing. If I went to 5 or 6 companies per day, it was a good day! In other words, I had to be strategic about applying for jobs.

In this day and age, you can apply for 100 jobs on a Sunday morning in your favorite p.j.’s and fuzzy bunny slippers. There is no strategy required on the candidate’s part.

Last week, one of my favorite people on the planet called to me to ask me “How do I stop waiters from applying to my high-level job?”

The short answer is “you can’t”.

Quit worrying about what you can’t control and start working on what you CAN control.

Write a job ad that gets folks excited about the opportunity that you are offering. Start with your mission statement. Talk about the required soft and hard skills. Keep the ad short and concise. And end your ad with an invitation to apply. “We look forward to hearing from you!”

Focus on your Ideal candidate and hold out until they show up. And they WILL show up. I promise.

Power thought:
“Do your work, then let it go.”
– The Tao Te Ching

Feeling Desperate When Hiring?  Here’s Why….

Feeling Desperate When Hiring? Here’s Why….

I love Grape Nuts. I mean, I LOVE them! I have been eating them for over half my life. They are so VERSATILE! I eat them with fruit, with yogurt, with fruit and yogurt, with a little milk at night before bed. Swipe some almond butter on a banana and dip it into a bowl of Grape Nuts and eat it. YUM!

In early December, I noticed that I was getting low. When I went to Safeway to buy some more, they didn’t have any. They didn’t have any the next week either. Sprouts didn’t have any, nor do they carry them at all. When I asked the woman at the counter, she said haughtily “That is a POST product. We don’t carry any of Post products.” Ok then.

By January, I was getting really desperate, so I visited my trusted friend, Amazon. They had some. 2 boxes for $20.00 and an extra $10.00 for shipping. I am not doing that. The next week, no Grape Nuts at Safeway, and the online price was now $60.00!!! Are you KIDDING me? And I am not the only one to notice: read here.

The problem was that at this point, I was actually considering it! I told myself that I would skip Happy Hour that week and buy the damn Grape Nuts.

UGH…

On Monday, I sashayed into Safeway, and there on the shelf like a beacon of light was 2 boxes of Grape Nuts. The angels wept and the choir sang. I bought both of those bad boys for a whopping $4.99 a box, saved myself $50.00 and I didn’t have to skip Happy Hour.

SCORE!

When you are searching for your right candidate, you have felt like I did about my Grape Nuts. You look and look. You “post” your job ad on Indeed.com, on Linked In, on Monster… anywhere that you think might have your person. You are desperate. You start to get a tightness in your chest. Did they quit making my beloved Grape Nuts? Is there a WAR on Talent??

And then, when you least expect it, your prayers are answered… a gift from the Hiring Gods… or in my case, the cereal makers.

Power thought: I want you to be a “cereal” interviewer, not a “cereal” hirer. Hold out! Be patient. Your dream hire is coming!

When Did You Last Buy Pants?

When Did You Last Buy Pants?

I have been conducting video interviews for almost a decade now. Early on in my video career, I did what a lot of people do, and I wore a blazer and my pajama pants. Except in the middle of the interview, I realized that my file with my resumes was on top of the filing cabinet next to my desk. I stood up to grab the file, and the candidate said, “Nice pajama bottoms!”

My p.j. pants had crushed beer cans on them.

Needless to say, I have NEVER done that again!

These days, I am not the only one who has hidden their favorite jammies underneath the desk.  According to this article, pants sales have plummeted since the beginning of the pandemic, but pajama sales have skyrocketed by 143%!!  And slippers are having their moment too, according to this article.

Take it from me: while those pj bottoms might be really comfortable, it is really easy to get TOO comfortable. If you want to present yourself in a highly professional way, you must put on real clothes. The phrase “dress for success” is said for a reason.

So, make sure that you buy (and wear!) real pants when you are on a video call.

You can, however, wear your fuzzy bunny slippers on your feet.  I may or may not be wearing mine as I write this.

Terrible at Hiring?  Good.

Terrible at Hiring? Good.

Last week I had a conversation with one of my clients who was telling me that he is terrible at hiring. I said “Good.” He looked at me like I had grown a third head. He said, “why would you say that?!?” “Because if you have trouble with hiring, it is usually because you are a good human being and you want to give people chances.”

Here is the bottom line: we are biologically wired to connect to people. That is how our species has lasted all this time. We are connected in groups, and we help each other out. Hiring, though, is about rejection. You get 300 resumes. You will reject at least 299 of them, if not all 300. Then, you get 300 more resumes, and the process starts all over again. We HATE to reject people! It isn’t in our DNA to do so. We hire someone not good for the role, and we hang onto them forever because we hate to reject people.

I want you to hire the right fit and be a good human being to THAT person. I want you to be surrounded by great employees, so that you can be good to everyone on your staff. You can coach, mentor, and teach to people who love their jobs and are happy to be working for you.

If you are terrible at hiring, then you are a great human being.

I really like that about you!