by Beth | Feb 28, 2024 | Selecting Good Candidates
I am working with a client who is seeking a high-level executive. We received an application from a woman who wasn’t qualified for this particular position, but she was highly qualified for another opportunity within the company. The problem was that the salary for the position she qualified for was about 30k less. I called her to discuss the new opportunity, and I very clearly pointed out the difference in annual salary. She was in!
She interviewed with us 4 different times: the phone, 2 via zoom, and 1 in-person. She completed 3 different assignments, and she nailed the interviews. My client was very excited and made her an offer at the TOP of the range that we posted for that lower position.
5 days later, she requested 35k more than the offer.
In other words, she requested the salary from the original job that she applied for but ultimately wasn’t qualified.
My client called me to discuss this, because he had to cut her loose. Paying her that much would have thrown off the comp structure for his whole organization. But did we miss something?
Yes, we did. She never applied for the position that we considered her for. However, I still believe the risk in redirecting her was worth the potential reward. Why?
Because my client did something that REALLY good CEO’s do: he tried to take the opportunity and turn it into a win. He saw a highly talented person and tried to put her in a place that she ultimately didn’t want to be. It took us a while to figure this out.
I am proud of my client for taking a chance. Who knows? It could have worked out. And, when an applicant applies for a position and you offer them another one, make sure that the salaries are comparable. You will have a much better chance of success.
POWER THOUGHT: Pay attention to the position for which the applicant is applying. Maybe your round peg ends up being square after all.
by Beth | Jan 31, 2024 | Employee Hiring
I had a client call me the other day and ask me this: “Beth, what do you do when you have a candidate that shows up late?”
“Tell me more about that,” I said.
“Well, we had a candidate show up late for their third interview. They just walked in 7 minutes late, sat down and didn’t say anything about being late. They have all of the skills that we want, they were great in their interview, and they are very friendly. We really like them!”
I responded with this: “How important is it that they are on time? How important is it that they meet deadlines? And, how important is it that they own up when they are late or going to miss a deadline? Do you want to take that risk?”
There was a long, long heavy sigh… Then, my client said, “Well shit.”
Here is the short answer to any interviewing dilemma: Let them.
Let them be late. Don’t save them. Don’t ask them to explain it, just let them be late. And for goodness sake, don’t hire them!
Let your candidates not do their homework. Let them not turn in homework early. Let candidates not answer your question fully and completely.
Trying to change a candidate in the interview process is going to be disastrous. And frankly, it just won’t lead you to the results that you are looking for.
POWER THOUGHT: Struggling with a candidate? Let them be who they are going to be.
***Conceptual credit to Mel Robbins
by Beth | Jan 17, 2024 | Employee Hiring
I don’t poach. I fish. I LOVE fishing! But in my world, poaching is a no-no. Let me explain.
Several years ago, I had a client who was looking for an architect to hire in his firm. Architects were VERY hard to find during that time, and he couldn’t afford to lose any current staff. One day, his top performer approached my client and told him that a recruiter was calling him everyday asking him if he “was ready to make a change”. The employee was offered really obscene amounts of money and other perks. My client started checking in with other employees and found that several of his staff were being targeted by this recruiting firm.
My client called the recruiting firm and politely asked them to quit calling his people and was told in no uncertain terms that this was a free country, and they could call anyone that they wanted. He then asked them who the client was that they were working for and he was completely shocked when he discovered that his competition was behind the search. The worst part? He thought that the owner of his competition was a friend.
My client called the competition and said basically, “What the hell. Dude?” The competitive firm quit targeting my client’s firm and employees, but the damage was done. This is called poaching.
While poaching employees isn’t against the law, and yes, the sleazy recruiting firm has the right to call whoever they want, it is at the very least unethical and in my opinion, immoral.
I am all about getting the right people on your staff, so that you are kicking ass and taking names. And, I don’t poach. I fish. I put bait out in the water, by placing an ad on an online job board, and reaching out to people who have posted their resumes online. But I draw the line at reaching out to employees unsolicited. Frankly, it reeks of old fish.
Fishing? Absolutely.
Poaching? Absolutely not.
POWER THOUGHT: Poaching is just fishy.
by Beth | Nov 1, 2023 | Employee Hiring
A few years ago, I went on a blind date. He texted me first, then he called me. We had a great conversation, and we had so much in common. We both have children and a huge love for animals. As a matter of fact, he had a pet rabbit named Bugs.
I said, “You have a pet Rabbit named Bugs?”
He said, “It was either that or Peter.”
We laughed. A lot. He sent me a photo of himself, and I sent him some of mine. Then, we met in person.
He did not look like his photo. Nice guy, but definitely no second date. I had been catfished.
Welcome to hiring.
Catfishing is the act of deceiving someone else online, and it happens in hiring as well.
When you read a resume, you are reading a document that the candidate most likely didn’t write. In addition, according to Inc magazine, 85% of applicants report lying on their resumes. Read study here: https://www.inc.com/jt-odonnell/staggering-85-of-job-applicants-lying-on-resumes-.html
Which is why I recommend that you don’t read resumes.
You read that right. Don’t read resumes. You make assumptions about someone when you read a person’s resume, and when you interview them, you will err to those assumptions. It is just human nature. We all want to present our best foot forward when we are looking for a new job or mate, so we have the tendency to embellish. It doesn’t make that person bad. It’s just that their qualifications are a bit, well, fishy.
So here is my advice: Instead of spending time pouring over a resume, schedule a 15 minute interview. You get more accurate information, and it is easier to find that amazing candidate that you fall for hook, line and sinker.
POWER THOUGHT: Feel you have been catfished? Throw resumes back in the lake and have a quick 15 minute interview. You will end up with a better catch.
by Beth | Jul 12, 2023 | Employee Hiring, Selecting Good Candidates
A client of mine called last week. He needed help deciding between two candidates. We walked through the interviews and his notes, and there was a clear winner when we talked it through. He was very excited about offering the job to the top candidate. His next comment, however, totally baffled me.
“I will wait to let the other candidate know after this one has accepted the offer.”
“Why?” I asked, incredulously.
“In case, they don’t accept. You know the saying: A bird in the hand is worth two in the bush.”
I paused for a minute.
He is right from a conventional wisdom standpoint, but when it comes to hiring, what if the bird in the hand is the wrong bird? Are you really going to hire someone that is clearly your second choice?
Many of my clients think this way: that somehow hiring a second choice will still be a great hiring decision. It isn’t, though. The new hire will act like the second choice (because they were), you will treat them like the second choice (because they were), and you will ultimately fire them because they were your second choice.
If for some reason your top candidate doesn’t accept the position, your job is to figure out why, fix that issue, then start over with a brand new candidate pool.
As it turned out, the top candidate did accept the position, and all is well on the home front.
POWER THOUGHT: When it comes to hiring, a bird in the hand only counts if it is the right bird.
by Beth | Jun 28, 2023 | Employee Hiring
A few weeks ago, I was flying home from New York. I had booked the plane ticket late, because it was a last-minute trip to interview a final candidate. Because of the timing, I ended up sitting in the next to last row of the plane.
If any of you are from Denver, you know that we have had substantial rain these past several weeks, so my flight home was full of turbulence. The pilot announced that descending would be a bit rough, and he instructed the flight attendants to get the plane ready to land and take their seats.
The turbulence was intense. As the plane was about to hit the runway, all of the sudden, the tail of the plane jerked to one side, violently tossing us around. I frantically gripped my arm rests! The pilot floored the gas and took off again! I have never in my life had an experience like that! The guy beside me looked at me with huge wide eyes full of fear, accurately mirroring my own.
After we circled the airport for about 20 minutes, the pilot came on to announce that we were going to land again. He told us that a tailwind had come out of nowhere, and since they weren’t prepared for it, they couldn’t land. He then reassured us that he was ready for it, and we would be on the ground in 15 minutes.
The landing was amazingly smooth, considering what had just occurred. And the entire plane erupted in applause.
Because I was in the back, I was the last passenger to get off. The pilot stood at the front of the plane and thanked each passenger for their patience and confidence in him. He was gracious and kind. When I approached, he said “Were you in the back of the plane?” I told him I was.
“Did you feel that tailwind?”
I said, “Yes! It was scary!”
He then excitedly began to tell me all about the tail wind, the direction of the wind, and how it affected the plane. His eyes lit up, and mine glazed over.
As he finished with his story, including hand gestures, I said to him, “Did you hear the applause?”
His face softened, and he said “No!… people really clapped for us?”
“They sure did. And you deserved it!”
“Wow. I’m honored.” We shook hands, and I left.
THIS is the pilot that I want flying every plane I get on. Nice job hiring, Delta!
POWER THOUGHT: Who do you want landing YOUR plane?
