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Spell Check is Not Enough!

Yesterday, I was screening applicants for a position that requires a high level of attention to detail. Not long into the search, I received a beautifully formatted resume.  The candidate had all of the skills that we wanted in a new employee! I opened the cover letter to learn more about this bright prospect. The opening sentence said “I am responding to your add…”

The question then becomes do I overlook one small spelling error that spell check would not have caught or do I pass up this well qualified individual for a simple mistake. When screening for a position that will require analysis and detailed reporting, one small mistake could cost a company thousands. The error to proof read made by this candidate stands out so magnificently that I had to pass them up.

So much of pre-screening can be subjective. When making the final call, compare the resume to all required skills, not just the technical set listed on the resume. I would definitely not “add” this individual to the team.  

“Take This Job And Shove It”

I placed a call to a candidate to invite her in for an interview. The message said “Please enjoy the music while your party is reached!” Then, I heard the song “Take this job and shove it.” Need I say more? Listen to the clues that people give you before, during and after the interview. You will be amazed at what you will learn.

The Winker Part II

Last fall, I recounted a story about “The Winker,” an inappropriate event that occurred during one of my interviewing sessions. A female candidate had winked at my client during the interview process, making him feel very uncomfortable. Although the candidate was very qualified, we did not hire her because of the discomfort experienced by all who were involved. Well, folks, you won’t believe this, but I had another instance of a winker at the interview table! Not only did she wink at my client, but the top button of her blouse popped open!

I cannot stress enough than an interview is not the time or the place for sexual overtures and “Janet Jackson” style uniform malfunctions. As an interviewer and coach, I certainly see inappropriateness from both men and women. Remember, if you are the employer and uncomfortable in any way about a candidate, listen to your discomfort, regardless of how qualified the candidate may appear. This type of behavior in an interview could be a sign of things to come, including a sexual harassment suit.

Application Process

As hiring managers, we spend more time analyzing resumes than we do actually interviewing candidates. Most applicants don’t write their own resumes or cover letters. Therefore, we spend time “pre-screening” candidates on materials that they didn’t produce. Have you ever looked at a candidate’s application and knew they were the one? Then, you talk to them on the phone and know that they would never work out?

The biggest waste of time is spent trying to judge a person on a piece of paper that they likely didn’t produce. If the applicant followed directions specifically, have no spelling or grammar mistakes, and the tone of the materials is appealing, (which will weed out about 70-80% of applicants) schedule an interview.

Relationships based on Lying

If you have read a women’s magazine, there always seems to be an article about lying in a relationship. “Little white lies” can often seem harmless enough, but isn’t this really a measurement for integrity and personal responsibility? I’ve often heard from my employers that they are appalled when a candidate exaggerates on their resume. Candidates are advised to be truthful and honest in their representation of themselves.

What happens when a company is lying to the candidate? According to the Reader’s Digest article “Get Hired, Not Fired: 50 Secrets That Your HR Person Won’t Tell You”, company personnel are lying to candidates too. For example, here are two excerpts from the Reader’s Digest article:

“Background checks are expensive. Sometimes we bluff, get you the fill out the form and don’t run it,” states Cynthia Shapiro, former human resource executive and author.

“Sometimes, we’ll tell you we ended up hiring someone internally- even if we didn’t- just to get you off our backs.” HR rep at a Fortune 500 Financial services Firm

At the end of the day, if lying is a standard practice in your company, you will not be able to hire good people and expect them to stay. Run a strategic, well defined interview process. Be upfront and completely committed to a healthy environment for your employees based on truth telling. The rewards will far outweigh any benefit you may have received by lying to your people.