by Beth | Dec 20, 2011 | Interview Process
I recently talked to a client who said “Just send me your top 5 people.” Well, I can’t, and here is why: NO ONE can take the place of the hiring manager in the interview process. They know too much about the department or company, and their knowledge can not be duplicated or ignored. And yet, the people that I talk to would rather have a tooth pulled than conduct an interview. Why? Because they have never been trained. They view it, and rightly so, and a colossal waste of time because it is generally not done well. They are unprepared.
Martin Yates in his book, Hiring and Keeping the Best, calls interviewing “a dirty secret.” We expect hiring managers to put a team of people together, we hold them accountable, and then we are shocked when they aren’t successful. If you want a team to be effective, you must concentrate your efforts on an effective interview process, including training the people who will be responsible for the hiring. Otherwise, just flip a coin and call it good.
by Beth | Dec 19, 2011 | Interview Process
So you have a leaky faucet. It drips, drips, drips until eventually you have allowed a corroded pipe and a higher water bill. Not investing in the development of your interview process can work in much the same way. 
The overall health of your company relies on capable people. The actual hiring of these people is a simple yes or no question. The real work of staffing begins with a strategic interview process and a well trained interviewer. Without this, you may begin to erode the inner workings of your company.
- Begin with the job ad. Really describe the ideal person for the job.
- Create a new job description
- Select and prep the interview team
- Prepare a communication process that is respectful to candidates.
- Determine criteria for selecting the top candidate and define a system to communicate with those who were not chosen.
By approaching your new hire from a well defined and strategic position, you will make better decisions and hire staff that will strengthen your company. Any process that skips these critical steps will simply corroded your pipes. Drip, drip, drip.
by Beth | Dec 16, 2011 | Employee Hiring
When my daughter was 5 years old, she asked me if I believed in Santa Claus. I said, “Of Course! Why?” She said to me “Really, Mom. Flying reindeer?”
Last month in the Denver Post, there was an article about a successful company trying to fill several open positions for their company. The woman interviewed commented “On the first day, I was expecting 40 people to show up, one showed up…I think now it is becoming almost easier to stay at home and accept an unemployment check than it is to get out there and work.”
First, I wonder how on earth this woman expected to interview 40 people in one day. This means that these candidates didn’t have a specific time to come in for their interview. On my busiest day, I will interview 15 people, so logistically it simply doesn’t make sense.
Second, the myth that people sit back and milk unemployment benefits is simply not true. Now do we have folks in this country who scam the government for unemployment money? Of course. Do all of them? Of course not. Being on unemployment is stressful; just ask anyone who is has ever received unemployment.
Third, I felt very sympathetic towards this woman. She is overworked, overwhelmed, and doesn’t believe that there is help for her. What an awful position to be in as a business owner.
At A-list Interviews we begin with the ideal candidate in mind, so that every part of the process gets you closer to your best candidate. But you, as the owner or hiring manager, must believe that the employee you want exists. When you believe, miracles can happen.
by Beth | Dec 9, 2011 | Selecting Good Candidates
Yesterday, I was screening applicants for a position that requires a high level of attention to detail. Not long into the search, I received a beautifully formatted resume. The candidate had all of the skills that we wanted in a new employee! I opened the cover letter to learn more about this bright prospect. The opening sentence said “I am responding to your add…”
The question then becomes do I overlook one small spelling error that spell check would not have caught or do I pass up this well qualified individual for a simple mistake. When screening for a position that will require analysis and detailed reporting, one small mistake could cost a company thousands. The error to proof read made by this candidate stands out so magnificently that I had to pass them up.
So much of pre-screening can be subjective. When making the final call, compare the resume to all required skills, not just the technical set listed on the resume. I would definitely not “add” this individual to the team.
by Beth | Dec 8, 2011 | Adventures in Interviewing
I placed a call to a candidate to invite her in for an interview. The message said “Please enjoy the music while your party is reached!” Then, I heard the song “Take this job and shove it.” Need I say more? Listen to the clues that people give you before, during and after the interview. You will be amazed at what you will learn.
