El VigíaWe all know what we need to do to lose weight. Eat less, work out more. Eat more vegetables and less sugar. Cut out the sodas and too much salt. Cross train in your workouts so that your body is constantly doing different activities. Eat out less and at home more. There are no short cuts. No pills to swallow that lead to long term weight loss, and no quick fixes. No one can do it for you. You have to do it yourself.
The same could be said for hiring. There are no short cuts or quick fixes. You have to run a strategic process which means you will interview a lot of people, not just a few. You have to know what you want, and you can never second guess yourself. And, NO ONE can do it for you… not even me.
While I am considered an expert on the interview process with an average 30-50 people interviewed each week and over 13,000 people in my career, I still cannot interview FOR you. I can only interview with you. I can show you how to prepare, conduct and perform an interview to find the very best people for your team. I can share my expertise with you, but I cannot do it for you. The minute you step away from the process, the effectiveness of your hiring process goes down.
So, how do you lose weight while interviewing? You eat a spinach salad at lunch and take a quick walk around to building on your break. You leave the cookies in the break room for others to eat, and you do not go into the break room until they are all gone. You drink a ton of water, and you keep your eye on the prize… a fantastic new candidate and new dress in a smaller size.
At the end of an interview, a candidate asked me, “Can I ask you a fun question?” I responded with, “Sure!” The candidate then went on to ask me, “If you were stranded on a desert island, and you could only have 1 c.d. for your c.d. player, which one would it be?“ I said “Patsy Cline’s greatest hits.” “Awesome,” he sighed.
I began to ask myself about the point of his question. Through his question, what did he discover about the company culture? Nothing. What does he now know about the job? Nothing. What information does he now have that he didn’t before? None. So, why ask the question?
People are constantly asking me what questions I ask a candidate in an interview so I tell them. It is no secret. I want to know about your relationship with your past managers and co-workers, how you handle being overwhelmed, and how much research was done on the company for which they are interviewing. These questions all apply to the job. I do not ask about deserted islands, how many golf balls fill an airplane, or if you were a cheese, which one would it be, because those questions cannot be evaluated. Whether you consider yourself as blue cheese or swiss cheese does not help me determine if you can do the job that I am asking you to do and if you want to do the job that I am asking you to do. Questions related to Patsy Cline can come later after they have been hired.
And truth be told, I would actually not be listening to Patsy on that island. I would use the c.d. to reflect the sun to a passing airplane so that I could be rescued.
In a recent interview, we asked candidates some questions about project management. One candidate was talking about how their part of a project was completed when their bosses’ portion had not been finished. I said to the potential employee, “What would you do should this happen again?” and without missing a beat, he said “I’d chew her out. Just joking!”
After the interview was over, I said to my client “You know that we cannot hire that candidate based on that statement.”
The client responded, “But he was just joking, Beth.”
I replied, “Maybe so, but chewing out your boss? That’s not funny.”
In an interview, our job as hiring managers is to listen actively to the exact words of the candidate’s response. Remember, a job seeker will attempt to put their very best foot forward to impress a potential employer. If you listen to the actual language they are using within their finely tuned responses, you can identify personality traits and core values around work. Through this knowledge, you can identify how a person will fit into your culture, what type of management style they will thrive under and more. Therefore, if you are going to listen to the candidate’s “just joking” comment, then you also have to pay attention to the “chewing out” part.
When we are conducting interviews, we tend to listen to what we want to hear because we want to hire someone. We want the candidates to succeed and become our next new employee! And we are often willing to do whatever it takes to make the candidate ideal, including dismissing a comment like “just joking.”
We do not know what the candidate meant when he said that he was just joking. Maybe he was. But maybe he was not. Can you take that chance with a critical function like a new hire? If you do take that chance and he was not joking, do you want to work with an employee who will “chew you out?” While it may appear the language being used was positioned as a joke, hiring is no laughing matter.
I used to think I hated sushi. I thought “Who on earth would willingly put raw fish in their mouth, swallow and LIKE it?!?” I held strong to this belief until 1996, when a guy named Randy Smith asked me out on a date and took me to my first sushi restaurant. I had no idea how to order, what to do, how to eat and how to use chopsticks, so Randy showed me how. He ordered very mild fish, because he did not want to turn me off of sushi. He wrapped a rubber band around my chop sticks so that I could learn how to hold them, and he showed me how to mix the wasabi in with the soy sauce so that I didn’t destroy my nostrils.
That night changed my life. Not only did I begin a lifelong relationship with Randy Smith, but also with my love of sushi.
During this amazing night, I also realized I learned an important life lesson as well. The fact is, I could have learned about sushi on my own. I could have struggled with my chopsticks and put WAY too much wasabi in my soy, but I had a guide… someone to show me the ropes, so that my experience was so much more enhanced and the likelihood that I would actually like sushi was increased.
Now how does this apply to business? I realized early in my professional career that I could teach myself certain skills and muddle through all of the mistakes that come from learning a new ability. But I also realized that there are times when it is better to have a guide, a professional who can lead me through learning a new skill set, increasing the likelihood I would both like the activity and my effectiveness when executing it. At A-list Interviews, I am your guide in interviewing for new employees. Can you do it yourself? Yes. Should you? Sometimes. But having someone in your corner with an objective opinion acting on your behalf and showing you the way will definitely enhance your experience. Hire all you want, when you want, but hire an expert to help. You deserve it!
I have not truly relaxed since 1978. In fact, I hate that word! The word “relax” in the same sentence with my name seems like an oxymoron. I am wrapped tight and proud of it! So imagine my dismay when my swim coach says to me “Beth, you are going to have to relax in the water.”
What?
This makes no sense to me. How do you go fast in the water and relax at the same time? When I asked my swim coach this question, he responded, “You let the water move you. Feel it supporting you.”
Wait…what?
After some consideration and time trying to reconcile this with my logical brain, I just surrendered to the concept and we began working on relaxing in the water. Much to my surprise, my coach was right! Once I began to relax into my swimming instead of pushing my performance, I actually moved more efficiently in the water with less effort, cutting 15 seconds off my 100 yard freestyle, and 11 seconds off my 100 yard backstroke.
As this lesson in life was presented to me, it also occurred to me that if I could encourage my clients to relax during the interview process, we might have similar results. I said to one of my clients the other day that he might think about relaxing while we are in the interview process. He looked at me like I had grown a third eye but agreed to try. The result I observed was that the interview process began to truly work for us and allowed the next amazing hire to come to the table faster, just like my swimming. And when they appeared, it was much easier to identify them!
We all know what we need to do to lose weight. Eat less, work out more. Eat more vegetables and less sugar. Cut out the sodas and too much salt. Cross train in your workouts so that your body is constantly doing different activities. Eat out less and at home more. There are no short cuts. No pills to swallow that lead to long term weight loss, and no quick fixes. No one can do it for you. You have to do it yourself.
At the end of an interview, a candidate asked me, “Can I ask you a fun question?” I responded with, “Sure!” The candidate then went on to ask me, “If you were stranded on a desert island, and you could only have 1 c.d. for your c.d. player, which one would it be?“ I said “Patsy Cline’s greatest hits.” “Awesome,” he sighed.
