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Interviewing Soup

After an interview with a really great candidate, my clients usually want to hire that person on the spot. They do not want to wait. They feel very strongly that they have waited long enough, and they want to get this person on board ASAP. While I completely understand their desires, I ask them to think about the interview for at least 24-48 hours. The reason for the waiting period is that your thoughts are really different outside of the interview, especially if you give your thoughts a chance to simmer. Think about it like you think about soup in a crock pot.

Similar to making a soup where you initially collect and prep all of your ingredients, a company preps by putting together an ideal list for the best candidate, writing a job description, writing a job ad, and posting the job. The job then simmers on the job boards as applicants begin to submit resumes, compared to the soup simmering in the crockpot. Then, the employers get the resumes and begin interviewing, like adding spices to the soup, continuing to let it simmer.

Throw in some vision and dreaming, your crock pot will make some pretty great soup. Eat the soup too early and the spices may have not soaked in yet.  If you wait too long, the vegetables turn to mush, and the soup is not as good.

 

“Can I put you on hold?”

Last week, I was conducting some phone interviews with a client. On particular call, the interview was going really well until the candidate surprised me with a request: “Can I put you on hold and take this other call?”

“Uh, sure,” I mumbled. While I waited, listening to really bad background music, I contemplated this question: “Does this candidate really want THIS job?”

The resounding answer came to me. No, he really does not. If he really wanted the job that my client was offering, he would have ignored any and all calls, no matter who is calling him. At this point, nothing else matters; his skills, his experience, his ability to do the job – none of those count, because if he does not WANT the job, he is not going to DO the job.

The last thing that you want to do is hire someone who is not willing talk to you long enough to find out if this is the job for them or hire someone who is not absolutely thrilled to come and work for you.

So, put this job offer on hold, just like the candidate did to me, and wait for the right candidate to come along. They will come to you if you are patient. You will be SO glad that you waited!!!

Performance Predictions by Olympians

Most people who viewed the Olympics experienced some surprises regarding performances from our athletes. If you actually listened to the athletes talk about their goals, you may have had much fewer surprises.

Danell Leyva: “I want to win a medal.” So, he did. Bronze

John Orazco: “I just want to go to the Olympics.” So he did. He was a Top 10 finisher.

Gabby Douglas: “I want to make history.” So she did. She is the first African American Woman to win a gold medal in Gymnastics. She won 2.

In interviewing candidates, you can predict the success of your new hire by listening to their language around their goals in an interview. Writing down exactly what your candidate has to say can prevent performance surprises later down the road and lead your team to gold rated success!

The Lowest Common Denominator

I was meeting with a new client to discuss the possibility of hiring their “right hand” person. As I do with every client, I asked her to dream big. “If you could have any person that you wanted for this job, who would they be and what would they know?” Do you know what she said?  “I want them to be punctual.”

When you make a bad hire, you say to yourself, “Well, I can work with this employee if only they do xyz.” Then, xyz doesn’t happen. Then, you say to yourself, “If only they will do abc, then I can work with that.” Of course, abc isn’t going to happen either. The next thing you know, you are just wishing for someone to be punctual.

So, what if you changed the word punctual to “Committed”? If someone is committed to the job and committed to the company, then they will be punctual.

I dare you to dream big around your next hiring decision. Think roses and rainbows, to infinity and beyond. Conduct effective interviews and you will find your dream employee!

Interviewing is Marketing

Did you know that the interview process is a great marketing tool? People who are genuinely interested in your company will apply for positions, not just those looking for a job. It’s possible to have an audience of up to 500 applicants who want to work for you. While you can’t possibly hire them all, you do have a powerful opportunity to make a long lasting impression.

If you respond to your applicants in a timely and courteous manner, they will remember. I have received hundreds of thank you notes for rejection letters. Because of the vulnerability of the candidates, you WILL make an impression on them. They may never want to frequent your business again because they felt they were treated poorly. They will also never forget how great you were because you kept them in the loop.

Somehow, we have gotten away from responding to our potential employees as potential customers. We have decided that we don’t have to respond to them, they don’t deserve a response or we don’t have the time or money to do it. The next wave of successful companies is those who invite people to apply and who respond to them along every step.  Be Bold, Be Different and Respond!