Flip Flops and Hiring

Last summer when we were at the beach, my daughter left our condo and forgot her key. My husband threw on some flip flops, and ran out the door to catch up to her in order to give her the key. He got on the elevator, looked down and realized that he had one black

A “Normal” Interview at Starbucks

I love it when an opportunity presents itself to listen in on a “normal” interview. Arriving early for an appointment at a Starbuck’s in the Denver area, I was enjoying an amazing cup of black tea as the store manager began interviewing for a potential staff member. As effective interviewing is my passion, I was

Going Blind

My daughter once made a Christmas present for me that she didn’t want me to see. She had me bend down and she covered my eyes with her little hands. We stumbled along until we got to her room, and she pulled her hands away. My surprise was a diorama of Christmas at the Smith

“It Only Hurt Once… From Beginning to End”

James “Doc” Counsilman, swim coach to the great Mark Spitz, was the oldest person to swim across the English Channel at the age of 58. What makes this story so remarkable? He had been diagnosed with Parkinson’s disease 4 years before that swim. In order to prepare for that amazing swim, he sat in ice

When you know it’s a No

I always find the hiring process fascinating, especially when I begin working with people who have had employees on staff for an extended period of time that are not a good fit. They almost always report to me “I knew it was not going to work out” after we get to a place where we

Rejection is Protection

Rejection is commonplace for business owners. We are often told that people are not interested in our products and services. Typically we shrug it off and begin the pursuit of someone else who may really need our offerings. Yet, when we are in a position to offer a new employment opportunity, we are shocked when

The Hiring Hangover

Last week, I met with a new client who suffers from what I call “the Hiring Hangover”. He had just fired a long time employee and had to hire someone else quickly. The whole experience left a really bad taste in his mouth and he was having a hard time getting over it. He kept


The end of the year is always a time of reflection for me. I like to look back and see the difference I have made in the lives of others and plan for how I will continue to bring value in the coming year. 2014 should be an exciting year, as my plan to publish